Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

The Workforce Planning team are responsible for the short to long-term planning for Flight, Cabin and Ground Crew across our network.  We are a fun and dedicated team responsible for delivering compliant and efficient rosters that align to business objectives.

The Role:

Based out of the Virgin Australia Brisbane HQ, the Workforce Planning Coordinator will be responsible for fostering a strong team culture by implementing clear processes and promoting open communication among team members. This role involves leave allocation for our frontline workers, ensuring WFP compliance with safety and organizational policies, while also maintaining documentation, identifying process improvements, and actively participating in safety initiatives to foster a positive and safe working environment.

As a Workforce Planning Coordinator, you will be responsible for:

• Maintain checklists and update procedures to ensure accuracy and relevance.
• Identify potential process improvements and recommend enhancements for efficiency.
• Ensure timelines are accessible, communicated and understood
• Responsible for the implementation of Leave Planning and allocation for all roster groups managed by the Workforce Planning team.
• Work collaboratively within the Workforce Planning team to ensure that key objectives for all roster groups are achieved.
• Ensure all information provided is clear and accurate.

What you need to be successful:

• Strong communication and interpersonal abilities
• Strong relationship-building abilities to collaborate effectively with diverse teams and stakeholders
• Intermediate Computer skills including Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• SharePoint experience
• Strong focus on accuracy and quality in documentation and reporting
• A desire to learn and stay updated on industry trends, technologies, and best practices
• Flexibility to adjust to changing business needs and technologies
• Ability to manage tasks, timelines, and resources effectively to ensure success

Desirable but not required:

• Aviation Experience
• Workforce Planning Experience
• Bachelor’s degree
• Familiarity with Power BI
• Basic programming skills

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home and the office
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.